Please take the time to read this

Please read so you'll have a great understanding of when your shipment will arrive, and what happens if the order takes too long.

What's Typical for orders placed Mon-Fri:
Typically orders placed by 2:00 PM CST Mon-Fri ship-out on the same day so that overnight orders arrive the next *business day, 2nd day orders arrive the 2nd *business day, and ground shipments arrive within 3-10 *business days. (Saturday ,Sunday and Holidays are +exceptions.)

What's Typical for orders placed Sat-Sun:
Typically orders placed Sat-Sun ship-out on Monday so overnight orders arrive by Tuesday, 2nd day orders arrive by Wednesday, and ground shipments arrive within 3-6 *business days from Monday. (Saturday ,Sunday and Holidays are +exceptions.)

International orders (those being shipped outside the US) by default take longer, we will process the orders in the same time frames as our US orders, however in our experience, a shipping time of 2 weeks or longer is not unusual. There is additional cost for all types of shipping outside the US. Please note that when an international shipment is delayed, almost always, the item has been held by customs. Before you contact us, please check with your local post office (even if you didn't receive a notice) to see if it is being held.

What's GUARANTEED for orders placed Mon-Fri:
All orders placed by 2:00 PM CST Mon-Fri will ship-out by the next *business day. And from the time they are shipped-out here are the transit times that we guarantee: OVERNIGHT = 1 *Business day, 2ND DAY = 2 *Business days, GROUND = 10 +Business days. Saturday ,Sunday and Holidays are +exceptions. These times DO NOT apply to International Shipments

What's GUARANTEED for orders placed Sat-Sun:
All orders placed late Friday (after 2:00 PM CST) thru Sunday night will ship-out by Tuesday so your overnight shipments are guaranteed to arrive by Wednesday, your 2nd day deliveries are guaranteed to arrive by Thursday, and your ground shipments are guaranteed to arrive within 10 *business days from Tuesday. Saturday , Sunday and Holidays are +exceptions.

-if your OVERNIGHT delivery is one business day late of our guaranteed time we credit $10 back, if it's 2 business days late of our guaranteed time, we credit back a total of $24.00

-if your 2ND DAY delivery is one business day late of our guaranteed time, we credit back $14.00

-if your US GROUND SHIPMENT or any other shipment takes longer than 10 business days transit time plus the time it takes us to ship-out (24 Hrs. weekdays/72 Hrs. weekends) we will refund the shipping cost.

- if your INTERNATIONAL SHIPMENT is more than 45 days *business days transit time, plus the time it takes us to ship out (24 Hrs. Weekdays/ 72 hrs. weekends) we will reship at our cost.

(NOTE: We do not automatically credit you. To qualify for any refund on the shipping cost, you must call or email us within 2 business days of the arrival of your shipment so we can verify that your shipment has taken as long as you say, and we'll credit you back the right amount from above.)